Updated: 1 January 2026 Malay

711cuc Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

At 711cuc, your privacy is more than a legal obligation — it is a core value we have held since day one. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data as a user of our platform. Please take a moment to read it.

Contents of This Policy

Data Collected
How We Use Your Data
Third-Party Sharing
Security & Storage
User Rights
SSL
256-bit Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
PDPA
Compliance with Malaysian Legislation

Our Privacy Commitment

711cuc's Six Data Protection Principles

These principles form the foundation of how 711cuc handles every aspect of our Malaysian users' personal data.

Collected Only When Necessary

711cuc only collects personal data that is genuinely necessary to operate its services — account registration, payment processing, identity verification, and customer support. We do not collect data unrelated to the functions of our platform.

Not Sold to Third Parties

711cuc users' personal data has never been and will never be sold, rented, or traded to any third party for marketing or any other commercial purpose. Your information belongs to you — it is not a business asset for us to exploit.

Protected with Layered Encryption

All personal and financial data stored by 711cuc is protected with banking-grade 256-bit SSL encryption. Internal access to user data is strictly limited to staff who genuinely require it to carry out their responsibilities.

Full Control in Your Hands

711cuc gives you real control over your data — your rights to access, correct, delete, or object to the processing of your data can be exercised at any time through your account settings or by contacting our support team at support@711cuc.xyz.

PDPA Malaysia Compliant

711cuc's Privacy Policy and data handling practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We understand Malaysia's legal requirements and take compliance seriously as a platform operating for Malaysian players.

Immediate Breach Notification

In the event of a data security breach affecting users' personal information, 711cuc is committed to notifying affected users in a timely manner and taking immediate remedial steps to protect their interests.

Important Note: This Privacy Policy forms part of the agreement between you and 711cuc. By registering for or using the 711cuc platform, you agree to the data processing practices described in this document. Please read it carefully.

Section 1 Introduction & Scope of This Privacy Policy

711cuc respects the privacy of every user on our platform. This Privacy Policy document explains clearly and transparently how we — as the data controller — collect, use, disclose, store, and protect your personal information when you use the 711cuc platform at https://711cuc.xyz.

This Policy applies to all 711cuc users in Malaysia, including those browsing our website without registering, those creating a new account, and existing users actively using our services such as Live Casino, baccarat, roulette, Sports Betting (Liga Super Malaysia, EPL, badminton), and virtual sports.

711cuc operates within the compliance framework of Malaysia's Personal Data Protection Act 2010 (PDPA). We take this responsibility seriously and continually work to ensure our data handling practices meet or exceed the standards set by Malaysian law.

This Privacy Policy is written in Malay as the primary language to ensure it is easily understood by all Malaysian users of 711cuc. Any translated version is for reference only — the Malay version is the authoritative and legally binding text.

Section 2 Types of Personal Data Collected by 711cuc

711cuc collects your personal data through several means — directly from you during registration and platform use, and automatically through tracking technologies. The categories of data we collect are as follows:

2.1 Data You Provide Directly

  • Registration Information: Full name as per your identity document, email address, Malaysian phone number, date of birth, and the password you chose when registering your 711cuc account.
  • Identity Verification (KYC): A copy of your MyKad or Malaysian passport, proof of address such as a utility bill or bank statement, and any other supporting documents required to meet our identity verification requirements.
  • Financial Information: E-wallet account numbers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), DuitNow details, or bank account information for deposits and withdrawals via FPX (Maybank2u, CIMB Clicks). We do not store any of your online banking passwords.
  • Support Communications: Records of live chat conversations, emails, and WhatsApp exchanges between you and the 711cuc support team, including queries, complaints, and feedback you have submitted.

2.2 Automatically Collected Data

Data Type Information Collected Purpose
Device Data Device type, operating system, browser version, screen resolution Optimising the 711cuc platform display for your device
Network Data IP address, approximate location (state/city), ISP Malaysia location verification, fraud detection, account security
Session Data Login times, session duration, pages visited, in-platform actions Usage analysis, platform improvement, detection of unusual activity
Gaming Data Betting history, games played, total deposits and withdrawals Transaction records, legal compliance, customer support, responsible gambling
Cookie Data Session cookies, preference cookies, device identifiers Login verification, language preferences, personalised experience

We do not collect sensitive data such as health information, political views, religious beliefs, or trade union membership, except where specifically relevant to responsible gambling and voluntarily provided by you when seeking assistance.

Section 3 How 711cuc Uses Your Personal Data

711cuc uses the personal data it collects solely for purposes directly related to providing our services to you as a Malaysian player. Below are the specific purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your 711cuc account, including processing your registration, email verification, and user profile setup.
  • Financial Transaction Processing: Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), and handles withdrawal of winnings to your chosen payment method.
  • Identity Verification (KYC): Fulfils legal compliance requirements through identity verification carried out before your first withdrawal or when additional verification is needed based on account activity.
  • Fraud Detection & Security: Analyzing usage patterns to detect suspicious activity, fraud attempts, bot usage, duplicate accounts, or any violations of 711cuc's Terms & Conditions.
  • Customer Support: Providing technical assistance and support services, resolving complaints, and communicating with you about your account and transactions via live chat, email, and WhatsApp.
  • Responsible Gambling: Monitoring gameplay patterns to identify players who may need assistance, enforcing limits you have set yourself, and meeting responsible gambling obligations.
  • Service Communications: Sending important notifications about your account, changes to terms, privacy policy updates, security information, and transaction confirmations.
  • Marketing (with your consent): Sending you information about 711cuc promotions, bonuses, and special offers via email or SMS — only where you have given explicit consent to receive such marketing communications.
  • Platform Improvements: Analyzing usage data in aggregate (not at an individual level) to understand how users interact with the 711cuc platform and to make relevant improvements.
  • Legal Compliance: Complying with applicable Malaysian legal requirements, including reporting obligations to the relevant authorities where required by law.

711cuc does not use your personal data to make automated decisions that have a significant impact on you without human involvement, except in security contexts where temporary automated actions may be taken to protect your account from unauthorized access.

Section 4 Legal Basis for Data Processing

711cuc processes your personal data on the basis of one or more of the following valid legal grounds:

  • Performance of Contract: Processing your data is necessary to fulfil the agreement between you and 711cuc — namely, the provision of platform services including account management, payment processing, and access to games.
  • Legal Obligation: Certain data processing is mandatory to enable 711cuc to comply with applicable Malaysian law, including the Personal Data Protection Act 2010 (PDPA), Anti-Money Laundering (AML) requirements, and Know Your Customer (KYC) requirements.
  • Legitimate Interest: 711cuc processes certain personal data on the basis of legitimate business interests — including fraud detection, platform security enhancements, usage analysis for service improvement, and risk management — provided these interests do not override your fundamental rights.
  • Consent: For marketing communications and non-essential cookie usage, 711cuc relies on your explicit consent. You have the right to withdraw this consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

If you would like to know the specific legal basis used for any processing of your data, please contact us at support@711cuc.xyz and we will provide that information within a reasonable timeframe.

Section 5 Data Sharing with Third Parties

711cuc does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, in the course of providing our services, we may share your data with the following categories of third parties under limited and controlled circumstances:

  • Payment Service Providers: To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), 711cuc is required to share the necessary transaction information with the respective payment service providers. These providers are subject to their own privacy policies and security standards.
  • Game Platform Provider: To provide live casino games (baccarat, roulette, blackjack), virtual sports, and slots, 711cuc works with third-party game providers. The minimum technical information required to deliver the games is shared with these providers under strict confidentiality agreements.
  • Technology Service Providers: Companies that provide IT infrastructure, server hosting, cybersecurity, system monitoring, and technical support services to 711cuc may have limited access to data in the course of carrying out their duties. All such providers are bound by data processing agreements that afford protections equivalent to those in this Privacy Policy.
  • Legal Authorities: 711cuc will disclose personal data to Malaysian government authorities or law enforcement bodies when required to do so by law, court order, or valid legal process. We will notify you of any such request to the extent permitted by law.

711cuc never shares users' personal data with advertising companies, social media platforms, data brokers, or any party not directly involved in delivering the 711cuc platform's services to you.

All third parties that receive your personal data from 711cuc are required to process that data only for the specified purposes, maintain data confidentiality, and implement security measures equivalent to 711cuc's standards. We periodically audit our service providers to ensure ongoing compliance with these requirements.

Section 6 Data Security & Retention Periods

711cuc implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

6.1 Technical Security Measures

  • 256-bit SSL encryption for all data transmission between your device and 711cuc's servers
  • Encryption of sensitive data at rest using AES-256 standards
  • Two-factor authentication (2FA) is available and recommended for all 711cuc accounts
  • Round-the-clock 24/7 security monitoring by the 711cuc cybersecurity team
  • Network segmentation and layered access controls for our server infrastructure
  • Regular penetration testing by independent third parties to identify vulnerabilities

6.2 Organisational Measures

  • Access to user data is strictly limited to 711cuc staff who require it to perform their duties (the "least privilege" principle)
  • All staff who handle user data undergo regular data protection training
  • Mandatory confidentiality agreements to be signed by all 711cuc staff and contractors
  • Clear, tested security incident response procedures

6.3 Data Retention Periods

711cuc retains your personal data for as long as your account remains active, plus any additional period required by law or legitimate business needs. As a general guide:

  • Financial transaction data and betting records are retained for a minimum of 7 years for compliance with financial reporting and anti-money laundering requirements.
  • Identity verification records (KYC) are retained for 5 years after account closure or the date of the last transaction, whichever is later.
  • Customer support communication logs are retained for 3 years for service purposes and dispute resolution.
  • System and security log data is retained for 2 years.
  • Marketing data (where you have given consent) is retained until you withdraw consent or close your account.

Once a retention period expires, 711cuc will securely delete or anonymise your data in accordance with established, irreversible data disposal procedures.

Section 7 Cookies & Tracking Technologies on the 711cuc Platform

The 711cuc platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and help us understand how our platform is used. Below are the types of cookies we use:

  • Essential Cookies (Required): These cookies are required for the core functionality of the 711cuc platform — including login authentication, active session maintenance, CSRF security, and language preferences. Without them, the platform will not function properly. These cookies cannot be disabled.
  • Analytics Cookies (Optional): Used to collect information about how users interact with the 711cuc platform — most frequently visited pages, time spent, and navigation paths. This data is used in aggregate for platform improvements and is not linked to any individual user's identity.
  • Preference Cookies (Optional): Stores preferences you set while using the 711cuc platform — such as baccarat table preferences, display settings, and language selection — to ensure a more personalised experience on every visit.
  • Security Cookies (Required): Used exclusively to detect suspicious activity, prevent unauthorised access, and protect your account from attackers. These cookies are a critical component of 711cuc's security system.

You can manage optional cookies through your browser settings. Please note, however, that disabling essential and security cookies will affect the functionality and security of the 711cuc platform, and your gaming experience may be impacted. 711cuc does not use third-party cookies for targeted advertising purposes.

Section 8 Your Personal Data Rights

As a 711cuc platform user in Malaysia, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):

Right of Access

You have the right to request a copy of the personal data held by 711cuc about you. Access requests can be submitted by email to support@711cuc.xyz. 711cuc will respond within 21 business days.

Right to Rectification

If the personal data 711cuc holds about you is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly through your 711cuc account profile settings, while identity document updates must be handled through customer support.

Right to Erasure

You may request deletion of your personal data under certain circumstances — for example, when the data is no longer needed for the purpose for which it was collected. However, this right is subject to 711cuc's legal obligations to retain certain records (such as financial transaction records for 7 years).

Right to Object to Processing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest in certain circumstances. To opt out of marketing communications, click "unsubscribe" in any 711cuc marketing email or contact our support team.

Right to Data Portability

You have the right to receive the personal data you have provided to 711cuc in a structured, machine-readable format (such as CSV or JSON), as well as the right to transfer that data to another controller under certain circumstances.

Right to Withdraw Consent

Where data processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing that occurred prior to it. To withdraw marketing consent, contact us at support@711cuc.xyz.

To exercise any of the rights above, please contact 711cuc by email at support@711cuc.xyz by stating the right you wish to exercise and providing sufficient details to verify your identity. We are committed to responding to all rights requests within 21 business days.

Section 9 Children's Data Protection

The 711cuc platform is strictly limited to individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21 under any circumstances.

All registration applicants are required to confirm they are 21 years of age or older at the time of sign-up. 711cuc's identity verification (KYC) process is designed to identify and reject registration attempts by underage individuals.

Should 711cuc discover that we have inadvertently collected personal data from individuals under the age of 21, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered on the 711cuc platform are urged to contact us immediately at support@711cuc.xyz.

711cuc encourages parents and guardians to monitor their children's online activity and to use the parental control tools available on their devices and home internet connections to prevent underage individuals from accessing online gambling platforms.

Section 10 Privacy Policy Updates & How to Contact Us

10.1 Privacy Policy Updates

711cuc will review and update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. The latest version of this Privacy Policy is always available on this page with a clear update date.

For material changes that significantly affect how we process your personal data, 711cuc will notify you via your registered email at least 14 days before the changes take effect. Your continued use of the 711cuc platform after the effective date will be considered acceptance of the updated Privacy Policy.

10.2 Contact Our Privacy Officer

If you have any questions, concerns, or complaints about how 711cuc handles your personal data, or if you wish to exercise any of the rights described in Section 8, please contact us:

Privacy Email

Support@711cuc.xyz

Live Chat

Available 24/7 on the platform

Response Time

Within 21 business days

Effective Date

1 January 2026

If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital. Further information is available through the official Malaysian government portal.

Effective date of this Privacy Policy: 1 January 2026. This version supersedes all previously published 711cuc Privacy Policy versions. For enquiries, contact support@711cuc.xyz.

Why Privacy Matters

711cuc's Genuine Commitment to Malaysian Player Privacy

In today's digital world, personal data is among the most valuable assets you own. Every time you register on an online platform, you are entrusting them with your personal information — your name, phone number, financial details, and usage patterns. That trust is not something to be taken lightly, and at 711cuc, we never treat it as such.

We understand that many Malaysian players have legitimate concerns about how online platforms handle their data. Is my information sold to advertisers? Is my gaming activity monitored and shared? Is my money safe? These are fair questions to ask, and this 711cuc Privacy Policy is our open and honest answer to every one of them.

The short answer to all of the above is this: 711cuc does not sell your data to anyone. Your gaming activity is monitored solely for security, responsible gaming, and legal compliance purposes. And your funds are protected by a multi-layered security system that meets industry banking standards. The full answer is contained in this Privacy Policy, which we encourage you to read in its entirety.

As a platform operating exclusively for Malaysian players, 711cuc complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This is more than a box to tick — it is the legal framework we believe represents the minimum standard of data protection every digital user in Malaysia deserves. We take this obligation seriously and proactively invest in the infrastructure and processes needed to maintain ongoing compliance.

One aspect of 711cuc's Privacy Policy that we take particular pride in is our transparency around data retention periods. Many platforms don't disclose how long they keep user data — 711cuc does so explicitly. You know that transaction records are retained for 7 years due to legal requirements, not because we want to hold onto them indefinitely. You know that support communication logs are kept for 3 years for legitimate service purposes. Once these periods expire, your data is securely deleted — not left sitting on some forgotten server somewhere.

On the technical security front, 711cuc employs 256-bit SSL encryption — the same standard used by Malaysian banking institutions such as Maybank and CIMB to protect your financial transactions. This means that when you enter your identity document details or e-wallet information during the KYC process, all that data is transmitted through fully protected channels and cannot be intercepted by unauthorized parties.

One thing many users overlook is their rights regarding personal data. A lot of people are unaware that under Malaysia's PDPA, they have the right to access data held about them, the right to correct inaccurate data, and in certain circumstances, the right to request deletion of their data. At 711cuc, we don't just acknowledge these rights in theory — we have clear processes in place to help you exercise them in practice. Simply send an email to support@711cuc.xyz with a clear request and that's all it takes to get the process started.

On the topic of cookies — we know many users feel uncomfortable with tracking cookies that seem to "spy" on them. At 711cuc, we use cookies for four purposes only: ensuring the platform functions correctly, keeping your session secure, saving your preferences, and understanding how our platform is used in aggregate for improvement purposes. We do not use cookies to build an advertising profile on you or share your tracking data with ad networks.

Finally, we want to make one thing absolutely clear: your trust is the foundation of everything at 711cuc. Without the trust of Malaysian players, this platform would not exist. That is why we do not cut corners on privacy — we invest in proper security systems, we write a Privacy Policy that is genuinely readable (not a legal document deliberately designed to confuse), and we provide easy channels for you to reach us with any concerns. Your privacy is our priority, and we will continue to prove it through action, not just words.

Secure Payment Methods at 711cuc

All popular Malaysian digital payment methods are accepted — your transaction data is protected with 256-bit SSL encryption.

Touch 'n Go eWallet
GrabPay
DuitNow
FPX (Maybank2u)
CIMB Clicks
ShopeePay
Boost

Minimum deposit: RM20  |  Withdrawals are processed within 5 minutes  |  Protected by 256-bit SSL encryption

Play Safe at 711cuc

Your data is protected, your privacy respected. Create a 711cuc account today, claim your RM888 bonus, and enjoy Live Casino, baccarat, roulette, and Sports Betting on a platform that is secure, fair, and fully PDPA-compliant.

Privacy enquiries: support@711cuc.xyz  |  24/7 Malay-language Support

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